Last Updated on April 29, 2021

Below is a reference for all attribute names and attribute values in AWS Price List API for AWS Enterprise Support.

Note: All the list below are in alphabetical order.

Service Code: AWSSupportEnterprise

Python Code to get Attribute Names for AWS Enterprise Support using Boto3

import boto3

pricing_client = boto3.client('pricing', region_name='us-east-1')

response = pricing_client.describe_services(ServiceCode='AWSSupportEnterprise')

attribute_names = response['Services'][0]['AttributeNames']

print(attribute_names)

Attribute Name List for AWS Enterprise Support

• accountAssistance
• architecturalReview
• architectureSupport
• bestPractices
• caseSeverityresponseTimes
• customerServiceAndCommunities
• includedServices
• launchSupport
• location
• locationType
• operationsSupport
• proactiveGuidance
• productFamily
• programmaticCaseManagement
• servicecode
• technicalSupport
• termType
• thirdpartySoftwareSupport
• training
• usagetype
• whoCanOpenCases

Python Code to get the Attribute Values List for AWS Enterprise Support using Boto3

import boto3

pricing_client = boto3.client('pricing', region_name='us-east-1')

response = pricing_client.describe_services(ServiceCode='AWSSupportEnterprise')

attribute_names = response['Services'][0]['AttributeNames']

for attribute_name in attribute_names:

    attribute_values = []

    response_iterator = pricing_client.get_paginator('get_attribute_values').paginate(
        ServiceCode='AWSSupportEnterprise',
        AttributeName=attribute_name
    )

    for response in response_iterator:
        for attribute_value in response['AttributeValues']:
            attribute_values.append(attribute_value['Value'])

    print('Attribute Name:', attribute_name)
    print(attribute_values)
    print()

Attribute Values List for AWS Enterprise Support

Attribute Name: accountAssistance
Values:

Assigned Support Concierge

Attribute Name: architecturalReview
Values:

Access to a Well-Architected Review delivered by AWS Solution Architects

Attribute Name: architectureSupport
Values:

Consultative review and guidance based on your applications

Attribute Name: bestPractices
Values:

Access to full set of Trusted Advisor checks

Attribute Name: caseSeverityresponseTimes
Values:

Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours

Attribute Name: customerServiceAndCommunities
Values:

24x7 access to customer service, documentation, whitepapers, and support forums

Attribute Name: includedServices
Values:

All AWS services except Support

Attribute Name: launchSupport
Values:

Infrastructure Event Management (Included)

Attribute Name: location
Values:

Any

Attribute Name: locationType
Values:

Other

Attribute Name: operationsSupport
Values:

Operational reviews, recommendations, and reporting

Attribute Name: proactiveGuidance
Values:

Designated Technical Account Manager

Attribute Name: productFamily
Values:

AWSSupportEnterprise

Attribute Name: programmaticCaseManagement
Values:

AWS Support API

Attribute Name: servicecode
Values:

AWSSupportEnterprise

Attribute Name: technicalSupport
Values:

24x7 access to Sr. Cloud Support Engineers via email, chat & phone

Attribute Name: termType
Values:

OnDemand

Attribute Name: thirdpartySoftwareSupport
Values:

Interoperability & configuration guidance and troubleshooting

Attribute Name: training
Values:

Access to online self-paced labs

Attribute Name: usagetype
Values:

Dollar

Attribute Name: whoCanOpenCases
Values:

Unlimited contacts/Unlimited cases (IAM supported)

We hope the above list of attribute names and values helps when using the AWS Price List API for AWS Enterprise Support.

If the list is outdated, let us know in the comments below. We’ll update it as soon as we can.